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Frequently asked questions

When will my Little Bakers Club Box be delivered?

Little Bakers Club Boxes are sent out around the middle of each month, and will then take 3-5 working days to reach you. You can also log in to your account to check the status of our order. Please note due to current restrictions there may be a slight delay in getting your order out to you.

Do you cater for Allergies?

Yes. At the checkout you can choose to have a box that contains Dairy free, or Gluten free ingredients. However please note that the boxes are made up in a kitchen that regularly handles Gluten, Dairy and occasionally nuts.

Are your Boxes suitable for Vegetarians?

Yes. We ensure that our boxes suitable for vegetarians.

Can I add a Special Note to my gift subscription?

Yes. When you select a gift subscription you can enter your message in the box provided. If you cant find this then please contact us with your order refernce number and the message you would like included.

How do I update my address?

You will need to log in to your account, from there you can update your address. Please note that we will not be held responsible for any boxes that are sent to an incorrect address.

I want to order a box for a Birthday or Special occasion, can I select when it will be delivered?

If you would like your box to arrive around a specific date please email us and let us know and we will do our very best to ensure your Little Bakers Box arrives when you want it to.

What are the delivery times on your SHOP Baking Kits?

The baking kits in our Shop area are dispatched within 3 working days. We always try to ship your items asap (usually within 2 days), but as all our baking kits are made to order we sometimes need a little longer! Please note due to current restrictions there may be a slight delay in getting your order out to you.

Have you been affected by COVID-19?

We are still making and shipping boxes as normal. However there may be a slight delay in dispatching the boxes due to supplier delays. We will keep the website updated with any possible delays. Please do bear with us if this is the case. We are working hard to get all of your orders out as close to the expected delivery dates.

What is the cut off date for the Little Bakers Club?

The cut off date is the 10th of each month*. For example if you join the Little Bakers Club between the 11th of April and 10th May, your first box will be sent out around the middle of May. If you join after the 10th May your first box will be sent in June. *The cut off date may be changed at anytime.

How do I pause or cancel my Little Bakers Club subscription?

1. Log in to your Little Bakers Account 2. Click Manage, under your subscription. 3. Next click on Subscription Settings. 4. On this page you can choose to pause or cancel your subscription. If you have signed up for a 6 or 12 month plan you are not able to cancel your subscription before your plan ends. You can however follow the steps above so your subscription automatically cancels after your plan ends.

What are your Christmas posting dates?

The last day to place your orders for Christmas delivery is the 15th December 2020. We will be closed over Christmas, from the 21st December, reopening on the 5th January 2021.

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